Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by Unseen.szn (“we”, “us”, “our”). By accessing our site or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), including any policies referenced here, such as our Returns & Exchanges Policy and Privacy Policy.

If you do not agree to these Terms, you may not use our site or services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services.

1. USE OF THE SITE

By using this site, you confirm that you are at least the age of majority in your place of residence, or have permission from a parent or legal guardian.

You agree not to use the site or products for any unlawful purpose, nor to violate any applicable laws, including intellectual property laws. Any misuse of the site, including attempts to disrupt or compromise functionality, may result in immediate termination of access.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site, service, or content without express written permission from us.

While content (excluding payment information) may be transmitted over various networks, all payment data is encrypted and processed securely.

3. SITE INFORMATION

We aim to ensure all information on the site is accurate and current. However, we do not guarantee that product descriptions, pricing, availability, or other content will always be complete or error-free.

Any reliance on site information is at your own risk.

4. PRODUCTS & AVAILABILITY

Certain products may be available exclusively online and in limited quantities.

We make every effort to display product images and colours accurately, but display variations may occur depending on your device.

All purchases are subject to our Returns & Exchanges Policy.

5. PRICING & SERVICE CHANGES

Prices, product availability, and services may change without notice.

We reserve the right to modify, suspend, or discontinue any part of the site or service at any time, without liability.

6. ORDERS & BILLING

We reserve the right to refuse, cancel, or limit orders at our discretion, including where we suspect fraud, unauthorised activity, or reseller behaviour.

You agree to provide accurate, current, and complete billing and account information so we can process and fulfil your order and contact you if required.

7. THIRD-PARTY SERVICES & LINKS

Our site may include links to third-party websites or services. These are provided for convenience only.

We are not responsible for third-party content, policies, products, or services, and we are not liable for any harm or loss related to third-party transactions.

8. USER SUBMISSIONS

If you submit feedback, ideas, or other content, you grant us the right to use, edit, and distribute that content without restriction, unless otherwise required by law.

You agree not to submit content that is unlawful, misleading, abusive, defamatory, obscene, or that infringes the rights of others.

9. PERSONAL INFORMATION

Your personal information is handled in accordance with our Privacy Policy.

10. ERRORS & OMISSIONS

Occasionally, information on the site may contain errors or omissions relating to product details, pricing, promotions, shipping, or availability.

We reserve the right to correct any errors and to cancel orders where information is inaccurate, even after an order has been placed.

11. PROHIBITED USES

You must not use the site or its content to:

  • Engage in unlawful activity

  • Infringe intellectual property rights

  • Harass, abuse, defame, threaten, or discriminate

  • Submit false or misleading information

  • Upload malware or attempt to compromise site security

  • Scrape, spam, or exploit the site or users

Violation of these rules may result in termination of access.

12. DISCLAIMER & LIMITATION OF LIABILITY

The site, services, and products are provided “as is” and “as available”, without warranties except where required by law.

To the maximum extent permitted by law, unseen.szn is not liable for indirect, incidental, or consequential damages arising from your use of the site or products, including loss of profits, revenue, data, or replacement costs.

Where liability cannot be excluded, it is limited to the maximum extent permitted by law.

13. INDEMNIFICATION

You agree to indemnify and hold harmless unseen.szn, its directors, employees, partners, contractors, and service providers from any claim arising from your breach of these Terms or violation of any law or third-party rights.

14. TERMINATION

These Terms remain effective unless terminated by you or us.

We may suspend or terminate access to the site at any time if we believe these Terms have been breached.

15. ENTIRE AGREEMENT

These Terms, together with any policies referenced, constitute the entire agreement between you and unseen.szn regarding use of the site.

16. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of Victoria, Australia.

CONTACT

For questions about these Terms, contact us at:
📧 info@unseen.szn